Skip to main content

Password Not Working

Login, password issue.

Bryan avatar
Written by Bryan
Updated over 2 weeks ago

Prodigies Login Help

If you're trying to access videos on the Prodigies Play website or app, you can log in here:
Sign In to Prodigies Play


Having Trouble Logging In?

  • If your password isn’t working, click "Forgot Password?" on the login screen to reset it.

  • This reset applies to both the website and the app — the login credentials are the same.

  • If you're automatically signed in but want to update your password, go to the Settings tab on the Play website, then click Security to make changes.


App Asking You to Subscribe?

  • If you're already a Prodigies Play member, you do not need to subscribe again in the app.

  • Simply log in using your existing account.

  • Subscribing through the app will create a second, duplicate subscription — which we recommend avoiding.


Shop Page Login (prodigies.com)

  • Your Prodigies Play membership is separate from our online shop at prodigies.com.

  • You can create a shop account for faster checkout, but it’s not required.

  • Checking out as a guest with your email address will still ensure you receive your shipping and order confirmation emails.


Let us know if you're still having trouble accessing your account — we're happy to help! Email us at [email protected], use the live chat on our site, or call (302) 307-1997.

Did this answer your question?